Lets face it. Going to the vets isn’t generally top of the list for most of our pets. Asking your pet to get in the car and go to the vets is like convincing your kid going to the dentist will be a hoot.
It starts with the car ride. The fresh air, the vague promise of adventure, or at least a walk round the park. But then you make that righthand turn in to our parking lot and the suspicion starts. The treachery, the deceit…how COULD you? Nothing ruins a perfectly good doggie day like that righthand turn in to our parking lot…
But what if it didn’t have to be that way? What if we could turn that fear of the vets office around? What if your dog dragged you in through our front door, tail wagging eager to see his or her friends? What if all this was not only possible but easy to achieve? Well, sometimes all it takes is a cookie…
So lets try this…Next time you’re passing try coming in for a happy visit. A few minutes to come in, let your pet say hi, get a cookie and then leave. No prodding, no poking and no uninvited strangers trying to look in your pets ears. Then, in a few days or a week, do it again. Before you know it your pet will not only be accepting of that dreaded righthand turn into our parking lot but might be downright excited about it!
On a more serious note happy visits are more about cookies and giving the staff here someone to fuss over for a few minutes. They build trust. They build trust between pets and staff and in an emergency hospital that trust is priceless. Simply put if a pet is more familiar with the staff, the layout of the building, the smells and sounds of the facility they’re much less likely to be stressed next time they come in. Even if its just for vaccines. But the real value is with emergencies… Imagine the difference in going to your doctors office if you were personal friends with everyone from the receptionist to the surgeon and how much more comfortable you’d feel next time you had to go in.
So thats what we’re going for. Its simple, easy to achieve, fun and best of all it builds that priceless trust. Besides, who doesn’t like cookies?
